FAQ

How long do orders take to ship?

Orders will be packed within 1-3 business days of purchase. Preorder items will have the packing + shipment date listed on the product page. Shipping time is dependent on location but averages 4-6 business days. Please see checkout for the specific rate and shipping time to your location.

Where are you located?

The 93 Play Street HQ is in Austin, Texas.

Where is your swimwear produced?

Our factory is located in the New York area.

What should I do if there's something wrong with my order?

Please contact us ASAP. Email us with your order number, information regarding the problem and provide pictures if needed: hello@93playstreet.com. Note: We cannot make any changes to orders once submitted - since our warehouse team will have already started processing your order.

What is your return policy?

Not obsessed with your order? You can return or exchange your item for store credit via gift card within 30 days. View our full return policy here .

Wanna collaborate with us?

Please send us an email at social@93playstreet.com to share your interest! We’d love to hear from you!

What if my package is missing?

If you believe your package is missing, please email our team at hello@93playstreet.com. Kindly note that 93 Play Street is not responsible for packages scanned "delivered" that cannot be located. Porch Piracy has increased as of recent and we recommend filing a report with your local Police Station.

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